Get in the Know: Frequently Asked Questions about Cherokee Casino

Over the years, there have been thousands of visitors to the Casino. The Casino has compiled a list of commonly asked questions about the Casino that act as a good reference point for potential visitors. Here are some of the common questions and their answers.

Is there an entry fee to Cherokee Casino?

No, the Casino is free for anyone over the age of 21. Visitors can roam around the Casino floor and watch games without having to pay or place bets. Only real money players are eligible to receive the free drinks given out.

Can I Join Any Poker Game?

The poker and table games at Cherokee Casino have minimum bets. These are advertised by the dealer on the Casino table. If there is room at a table and the player is willing to place the minimum bet, he can join the poker game.

Do Slots Games Always Pay Out?

No, like all Casino games, slots are based on luck. Random number generators run the games, and there is no way to predict when a slot game with award-winning payouts. Where possible, it is always recommended to bet the maximum bet to cover all winning options.

How Can I Buy Tokens for Table Games?

The Casino has manned ticket windows and self-service counters where tokens can be bought.

Can I Eat When Playing Casino Games?

The Cherokee Casino etiquette allows for drinking soft and alcoholic drinks next to tables and slot games but does not allow food. There are eating areas next to the Casino floor where players can have a snack or full meal.

How Do I Get a Rewards Club Card?

All visitors are entitled to register for and receive a Rewards Club Card. When placing bets on tables or slot machines, it is essential to swipe the Rewards Club to receive points for bets placed.

How Can I Redeem Prizes Through the Loyalty Rewards Card

When opening a Loyalty Rewards Card, your personal information is detailed, including an email address and phone number. This is used to contact the player when a prize is won and send a regular newsletter with all benefits and rewards based on the accumulated points. The loyalty rewards team can help players redeem prizes and free nights at the Hotel or other benefits.

Can I Park at the Hotel When Playing at the Casino?

Guests staying at the Hotel enjoy Valet parking. All other visitors can park at the Casino car park with a small charge of $9 per day.

What Do I Do if I Lose My Rewards Card?

Details of the Rewards Card are kept online by the Casino so all information can be retrieved and moved to a new card, and the old card can be canceled.